As part of its five-year transformation plan, GP Forward View, NHS England has announced £45m over the next three years to help GP practices purchase online consultation systems. This is great news for those doctors embracing online consultation but worrying for the ‘traditionalists’.  Many of these...

An approach to involving people in decisions that affect their lives may hold a key to reducing repeat GP visits, increasing adherence to medical advice without increasing costs.  This approach began as an exercise in finding ways of improving service-user experiences of social services. Working with deputy...