Just the same as being a Practice Manager but bigger – right? Undoubtedly, the skills associated with practice management remain critical following a merger between surgeries. The accounts still need doing, the CQRS (Calculating Quality Reporting Service) battle is ever the same, pressures driven from patients,...

Three easy actions to implement measures to transform the experience of General Practice for the whole Practice Community With the pressures on general practice seemingly increasing every day, and the political heat around waiting times rising, what simple measures can we take that will have a real impact...

An approach to involving people in decisions that affect their lives may hold a key to reducing repeat GP visits, increasing adherence to medical advice without increasing costs.  This approach began as an exercise in finding ways of improving service-user experiences of social services. Working with deputy...