An approach to involving people in decisions that affect their lives may hold a key to reducing repeat GP visits, increasing adherence to medical advice without increasing costs.  This approach began as an exercise in finding ways of improving service-user experiences of social services. Working with deputy...

This week we share some innovative ideas that helped Sheinaz Stansfield and her practice, Oxford Terrace and Rawling Road Medical Group, improve the efficiency, access and care for patients with long term conditions. Next week we will share some more innovations for dementia care. Start with the...